Explore ways to prepare for care, learn what to ask a professional and find the right route when you need urgent assistance.
If you or another person is in immediate danger, contact your local emergency service or go to the nearest emergency department.
Eloise is not an emergency service. We will publish verified, country-specific crisis contacts before launch. Please do not rely on this prototype for emergency contact details.
You do not need to know exactly what to say. You can share what prompted you to seek support, ask about confidentiality, and agree on goals together.
Before sharing sensitive information, ask how it is stored, who can access it, when it may be shared and how you can request a copy or deletion.
Ask your provider what to do between appointments and what contact they can offer. Routine messaging is not a substitute for emergency support.
Questionnaires can help structure a conversation, but a score alone cannot establish a diagnosis or determine the best treatment. A qualified professional can discuss what the result means in context.
Only use assessment tools when their purpose, consent, scoring, interpretation and clinical oversight have been properly reviewed.
Check the person's credentials, registration where applicable, experience with your concerns, language, fees and availability. It is reasonable to ask questions or seek another provider if the fit does not feel right.
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